The New Normal

English: Cropped version of the iPhone 4S camera

This weekend, we got the children new mobile phones.    The world has changed since they got their last smart phones.  For instance, they couldn’t video conference on the old painfully out-of-date technology.

Like many other parents, my children have outpaced me in their ability to quickly master new devices. Sometimes, they even tease me when I struggle to find and learn to use a new app.  They have embraced the idea that the technology they use today is going to be different, and better, tomorrow.  Their goal is not to fully master the iPhone 4s and keep it forever.  They and their friends live in a world, in a culture, where major energy goes into how they will acquire “what’s next”.  Their view of change has no finish line. 

In my work leading organizational change, I frequently see people who have accepted a change – new system, new organizational structure, new office location – and hold on to the hope that change is over.   They are looking for the finish line.  Leaders have to set the stage for the high pace of change.  Good leaders are good change leaders.  Here are some tips:

  • Communicate the big picture.  This change is taking your somewhere – paint the picture of the destination.
  • Involve your team in planning for change.  You will see greater buy-in.
  • Talk about the new things that are working.  Build some positive momentum.

How does your organization or department view “what’s next”?  Are you looking for the finish line?

Photo Credit: ShareAlike 2.0

©2012 Melissa Lanier – All Rights Reserved

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